Digital products such as eBooks, templates, video files, or downloadable assets will be delivered via email or a secure download link immediately or within 1–24 hours after payment confirmation.
If you do not receive your digital product within 24 hours, please contact us at info@p2square.com with your order details.
2. Service Delivery
For digital services (e.g., website design, SEO, graphic/video editing), delivery timelines are discussed and agreed upon before the project starts.
All communication, project files, and final outputs are delivered digitally via email, cloud links, or project management platforms.
3. Physical Product Shipping(If Applicable)
For items like merchandise, printed materials, or other physical goods, we ship across India and selected international locations.
Orders are processed within 2–4 business days after payment confirmation.
Shipping time depends on your location and chosen delivery method (standard or express).
4. Shipping Charges
Shipping charges are calculated at checkout based on product weight, dimensions, and delivery location.
Free shipping may apply on select promotional products or offers (if mentioned).
5. Order Tracking
Once your order is dispatched, you will receive a tracking ID via email or SMS (if applicable).
You can track your shipment status using the courier partner’s website.
6. Undelivered / Lost Packages
If your physical order is delayed, lost, or not received within 10 business days (India) or 20 business days (international), please email info@p2square.com with your order number.
We will assist you in tracking, reshipping, or refunding (based on case verification).
7. Delivery Delays
Delays may occur due to unforeseen circumstances such as weather, courier delays, or high demand. We will notify you promptly in such cases.
